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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen George

Karen George

October 3, 2024

5  out of  5
rating by Karen George
"I have been with Marc Carella for all my insurance needs for many years. His team is always helpful and friendly. Wanda is amazing!! She takes her time, explains things, responds quickly and always goes above and beyond."
We responded:
"Thank you for your wonderful feedback, Karen! We’re so glad to hear about your positive insurance experiences with our team here at Marc Carella. Wanda’s dedication to providing exceptional service truly stands out, and we appreciate your recognition of her efforts. If you ever need anything else, don’t hesitate to reach out!"
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Jasinifa Wiggins

October 2, 2024

5  out of  5
rating by Jasinifa Wiggins
"Sooooo long story, long… lol I’ve been with another Insurance company whose name I won’t mention for 16 years but had to switch bc in one year they doubled my mortgage insurance premium rate and car insurance rate without any claims made or accidents!their reasoning was Covid and more ppl back on the road BS. I wasn’t even aware until my mortgage monthly statement was raised! You would think after 16 years of service you would receive a personal call from your agent, not some lost notice in the mail! Anywho after 16 years of being with one company it was hard shopping around and asking for quotes and definitely frustrating as hell. My Co-worker recommended me to Marc with State Farm, not Jake lol but I got Jessica instead and boy do I feel like I met a whole new friend! Jessica Taggart is the absolute best! First off let me just say my rates for both insurances decreased over 150 dollars annnnddd they were offering more coverage at only a slightly higher rate but was still less than my previous rate for more coverage. U can’t beat that! And when I say I shopped around literally every commercial and mom n pop insurance companies out there no one beat their rates! After a week, I called my girl Jess back and we locked in! Jessica was not only super informative on all insurance matters, she was so kind, sincere, and patient, and advocated for me on a misunderstanding I had which she helped me get thru! I just gotta say I feel more at home and insurance savvy with her and I haven’t even made my second monthly payment yet! More than I have in the last 16 years which says a lot! So please don’t just choose any State Farm Rep! Choose Jess.. Jessica Taggart, she’ll help you get thru it like me!"
We responded:
"Jasinifa, thank you so much for sharing your positive insurance experience with our team here at Marc Carella State Farm! We're so glad to hear that Jessica was able to assist you in making a smooth transition to State Farm. It’s fantastic that she helped you save on your insurance while providing more coverage. We strive to offer personalized service, and it’s wonderful to know that Jessica made you feel at home and well-informed throughout the process. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Welcome to the State Farm family!- Marc "
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Tina Wise

June 14, 2024

5  out of  5
rating by Tina Wise
"Always fantastic customer service!"
We responded:
"Thank you Tina! "
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Marthena Cowart

June 12, 2024

5  out of  5
rating by Marthena Cowart
"For almost twenty years Marc and his team have taken care of me and my family with kindness and efficiency."
We responded:
"Hey Marthena! Thank you so much for taking the time to share your positive insurance experience with us and the Edgewater community! We look forward to serving you for many more years to come!"
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Krystal Galford

June 4, 2024

5  out of  5
rating by Krystal Galford
"This office is truly great to work with! All of the staff is super nice and helpful but Jennifer Svendsen is absolutely amazing!"
We responded:
"Thanks Krystal! We are so happy to be your agency and Jen is amazing!"
Profile photo of Chip Bartlett

Chip Bartlett

June 2, 2024

5  out of  5
rating by Chip Bartlett
"Marc, Jessica, and team are fantastic! I highly recommend them if you are in the market for an insurance provider. They are always available and highly responsive to your needs."
We responded:
"Hey Chip! Thank you so much for taking the time to share your positive insurance experience with us here at Marc Carella State Farm! Our whole team really appreciates the support!"
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Janet Barnard

May 29, 2024

5  out of  5
rating by Janet Barnard
"Once again the team at Marc Carella’s office came through for me. Whatever I need handled is always done promptly and professionally, and they always show you how important you are as a customer. Thank you Jessica!"
We responded:
"Thank you for the kind words, Janet! Jessica and the rest of our team look forward to serving you and all of your insurance needs for many years to come!"
Profile photo of Renee Cranford

Renee Cranford

February 18, 2024

5  out of  5
rating by Renee Cranford
"Mrs. Wanda is extremely informative and resourceful in guiding me through coverage on my first car! I couldn’t have been happier with my experience and would recommend her to anyone!"
We responded:
"Thank you Renee! Wanda is amazing and we are so happy to have you as a client"
Profile photo of Dave Emminizer

Dave Emminizer

February 2, 2024

5  out of  5
rating by Dave Emminizer
"I have been a customer of Marc Carella's State Farm team for several years and have always been treated with the professionalism and expertise that I have come to expect from a State Farm Agency. Recently, I called with a question regarding a premium notice that I received. Wanda Hyde, a licensed agent team member in Marc's agency, took my question and promised to get back to me with an answer. After 3 months of doggedly pursuing this question with State Farm corporate entities, I got my answer; Wanda kept her promise to me. I deeply appreciate her professionalism and commitment to customer service."
We responded:
"Hi Dave, thank you so much for your recognition of Wanda and her professionalism and compassion. I had been kept abreast of your situation and knew Wanda would get to the answer for you. I personally thank you for your continued choice in my team and I for your Agency of choice -Marc"
Profile photo of CAROLYN ROSENGARTEN

CAROLYN ROSENGARTEN

February 2, 2024

5  out of  5
rating by CAROLYN ROSENGARTEN
"THIS IS MY FIRST EXPERIENCE WITH STATE FARM AND I AM SO GLAD I MADE THE CHANGE. I SAVED MYSELF OVER $400.OO AND MY AGENT JESSICA TAGGART IS WONDERFUL. SHE WENT OVER EVERYTHING THOROUGHLY MAKING IT EASY FOR ME TO UNDERSTAND, SHE WAS VERY KNOWLEDGEABLE ABOUT INSURANCE BOTH AUTO AND HOMEOWNERS AND SHE WAS EXTREMELY PLEASANT TO WORK WITH."
We responded:
"Thank you Carolyn for switching over toy agency. I am blessed to have Jessica as a member of my team and I know she was very tentative to your needs and concerns. We look forward to serving you. -Marc"
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Samuel Eckert

January 30, 2024

5  out of  5
rating by Samuel Eckert
"Great experience working with Jessica Taggart. Very knowledgeable with coverage options and quick personable responses to any questions."
We responded:
"Hi Sam. Thanks forgiving Jessica a shout out. I am blessed to have her as part of my Agency Team. -Marc"
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Chris Stein

January 24, 2024

5  out of  5
rating by Chris Stein
"Transferred over to Marc a few years ago and it's been a breeze ever since! Special shout out to Wanda - she is prompt to respond to any questions or concerns, and understands insurance! Thank you!"
We responded:
"Hi Chris! Thank you for the shout out to Wanda. She is amazing and it's always on top of her game. I greatly appreciate having you as a client and thank you for choosing us as your insurance agency - Marc"
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William bickhart

January 23, 2024

5  out of  5
rating by William bickhart
"This State Farm office is always available when I need to reach out. Wanda does an amazing job of managing our policy to my needs! Couldn’t recommend it more"
We responded:
"Thanks for the review William and we love Wanda! She is amazing"
Profile photo of Lisa Grimes

Lisa Grimes

November 14, 2023

5  out of  5
rating by Lisa Grimes
"I spoke with Wanda about several of my insurance policies recently, she is very knowledgeable, efficient and fun. I really enjoy her! The best!"
We responded:
"Thank you Lisa! We all love Wanda too! We appreciate you! "
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bob epicness

October 30, 2023

5  out of  5
rating by bob epicness
"Very friendly and helpful. The agent Jennifer is very helpful and informative"
We responded:
"Thank you Bob. I am blessed to have Jen on my team. We appreciate you!"
Profile photo of Merrell Heaton

Merrell Heaton

October 27, 2023

5  out of  5
rating by Merrell Heaton
"Jessica is amazing and she will do everything she can to help you out. She is very honest and will treat you right."
Profile photo of Zach Oswald

Zach Oswald

October 27, 2023

5  out of  5
rating by Zach Oswald
"Wanda helped me get covered fast and is so great!"
We responded:
"Thanks Zach. We think Wanda is Wanda ful! "
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Troy Tyler

October 26, 2023

5  out of  5
rating by Troy Tyler
"I've been a policy holder with State Farm for over 20 years I called this afternoon with a few questions about my policy after purchasing a new vehicle. I normally deal with Marc Carella but Wanda helped me this afternoon she took the time to over my whole policy. Thanks a million Wanda and I definitely look forward to saving some money from the discount applied for my alarm system."
Profile photo of Stacey Chafin

Stacey Chafin

October 24, 2023

5  out of  5
rating by Stacey Chafin
"Wanda helped me go over my policies and figure out where we could save some money and, where we needed to boost coverage. Very knowledgeable, any time I have had to call I was quickly helped and was given step by steps instructions on how to handle my issue. Highly recommend!"
We responded:
"Thank you Stacey... Wanda is amazing and caring. We appreciate your kind words and also appreciate you!"
Profile photo of Breezy Cie Tipton-Gorman

Breezy Cie Tipton-Gorman

October 21, 2023

5  out of  5
rating by Breezy Cie Tipton-Gorman
"I've been a customer of Marc Carella State Farm Insurance, for over 6 years. Jessica Taggart most recently aided me in adding a vehicle to my plan, as well as assisted me with a claim regarding losing a high valued item. She had so much empathy for me, and she made the process easy and less painful as I was sad. Her communication was impeccable and I felt so taken care of by her. I'm grateful to be a customer of State Farm Insurance and have Jessica help me when I needed it! A+ customer service rating, hands down!!"
We responded:
"Thank you Breezy! Jessica is amazing and she made me aware of what was going on. We are here for you. "
Profile photo of Elewis

Elewis

September 15, 2023

5  out of  5
rating by Elewis
"I have been a customer of Marc's for many years now and the customer service, personal attention and efficient follow-up is exceptional. I would recommend him for all of your policies. I was with a different agency previously and was grateful to find Marc and his team!"
We responded:
"Thank you Elizabeth I'm proud to have been your agent for all these years and I'm happy to help whenever I can"
Profile photo of Maddie Stagnaro

Maddie Stagnaro

September 13, 2023

5  out of  5
rating by Maddie Stagnaro
"Marc is absolutely amazing! I had such anxiety about calling him for a policy and he was so reassuring and he absolutely hooked me up with an affordable policy!"
We responded:
"Thanks Maddie!! I am really glad I was able to help and ease your concerns! You are equally amazing!!! -marc"
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Timothy Martin

May 19, 2023

5  out of  5
rating by Timothy Martin
"I’ve been with Marc and his staff for 11 years. Always so helpful and prompt in my requests. They’ve been amazing when I’ve needed to file a claim and have walked me through each step. I wouldn’t work with anyone else for my insurance needs."
We responded:
"Thank you Tim. Its an honor to be your Agent"
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Annette Bergmann

April 27, 2023

5  out of  5
rating by Annette Bergmann
"Very helpful,efficient agency. Thanks Brooke!"
We responded:
"Thank You Annette. Brooke is amazing "
Profile photo of A Avery

A Avery

April 4, 2023

1  out of  5
rating by A Avery
"For roadside assistance after hours of calling and waiting, no one showed up and State Farm never followed up either. Now what was that we are paying for??"
We responded:
"Mr Avery, per our correspondence you are aware that I am not your agent and have no control over your situation and that you places this review under the wrong office. As discussed, I would appreciate you removing your review and correctly and in good conscience place your concerns with your Agent. "